Our services

We offer the full spectrum of services to help organizations work better.

Ranging from product customization through to software updates, we cover all the steps in the process of getting your idea from scratch to fully comprehensive monitoring system and beyond.

We take pride in our after sale care aimed to be there for you whenever our support is needed. Be it tiny job of reorganisation users or totally new service that suits your needs, our priority is to ensure you have the best possible experience with your Seraphin system.

We can combine any of our products and services to create a package that's tailored to your business. This removes the complexity and unnecessary cost of getting you where you want to be.

Product customization

We are open to discussion with our partners and customers about their monitoring needs. We offer a wide range of approved devices, but we also have the expertise and know-how to design and manufacture bespoke sensor products. Bring your idea into reality with our experienced team. We will help you protect your valuable inventory assisting with the deployment of our Seraphin Platform Monitoring solution in a swift and professional manner.

Installation of system components

We provide installation services of our monitoring system, assuring the best signal range for undisturbed communication between system components. We guarantee our devices to be positioned without disturbing of existing setups. It’s only a matter of minutes for our skilled engineers to set up your system and configure Seraphin Platform to watch and protect your assets.

Training programs

We provide trainings to our partners for better understanding of our software and hardware products. These trainings aim to give you a fundamental knowledge of how to manage your system, change parameters and get access to readings from your sensors using the Seraphin portal. We also provide installation and calibration trainings for partners willing to take full control over their monitoring system.

Maintenance and support

We will keep your system up and running, so you can ensure important data is delivered on schedule and all your assets remain protected. Our engineers are by your side, ready to help whenever support is needed. We guarantee fast response times and swift resolution to any problem you may encounter.

Annual calibration services

High quality, regular calibration of sensors is essential to ensure the best possible accuracy. We offer annual service of your system involving UKAS calibration, battery checks, signal range optimisation and full health checks of all system components.

Software update

We guarantee the latest software installed on all of the components of your system to ensure most efficient and safe data logging. Our engineers will notify you whenever new hardware updates are released and provide the system update without distraction of your monitoring system.

We are here to help

Let's talk about your specific project.

We want to hear about your requirements and propose solutions that meet your expectations.

Contact us